Kinda Lame

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As I was pulling towels, socks and underwear out of my dryer this morning I noticed that the panel, right by the brand name, read “Infinite Temperature“. A bold claim. I’m no theoretical physicist, but I do like the topic – read a few books, watched a few documentaries. My family has two chemists in it, we like tend to science – I just lack the desire to get too deep. One thing I do know is that infinity is really just a concept. I won’t even bother to look this claim up, to prove my laziness on whether I really care to know for sure, but in reality I think infinity is pretty much impossible. I think the term that gets stuck in my head is “finite universe” – that there is a edge to reality, and only so much to go around. Which, is just, like, one theory man.

Now, this Infinite Temperature claim got me thinking – why would they make such a claim? My first thought was; Why does it say that on the panel? The dryer is already here, in the basement, why are they trying to sell me on this idea now? Mind you, it’s not my dryer, I didn’t buy it, a family member did. But I did realize, these things are on display in the store. Walk in, they are all lined up – each year their control panels get more fancy, the logos more pronounced, the buttons more sleek – they sell appliances much like they sell cars. Minus the test drive. But does anyone believe the dryer is possible of getting to infinite temperatures? Did the chemist in my family fall for this – or were they sold, as I hope, on another more realistic feature?

These questions led me to ask myself – has the Internet, and online shopping, made us smarter consumers? Can Maytag really get away with making such a claim now considering it is trivial for someone to fact check a salesman’s claim with their cellphone right there on the spot? Not everyone is carrying an Internet-capable phone, and even those who do don’t always pull up Wikipedia when they are out shopping to check practical physics and the limitations of the universe. Some people must fall for this.

Well Golly Darling, This Dryer Can Reach Infinite Temperatures!
Do you offer in-store financing sir?

I only have to mention, before going further, the irony that the dryer itself isn’t that good. It takes a few full runs to keep things from getting moldy – though the vent hose is about a mile long, and everyone is too lazy to fix it.

The question remains – are consumers smarter now? Or rather – are they buying smarter, wasting less money? With crowd-sourcing tools like online reviews, the spread of general knowledge, sites like The Consumerist, Rip-Off Report and the myriad of others - do they make more informed opinions and fall less and less for sales-speak and a wink?

I would like to hope so. Anyone with a iPhone or Android can scan a barcode in-store and instantly get more information on the product, reviews and competing prices. There are certainly times when you need an item right now and there are some things that we really don’t want to bother with getting shipped to the door. I imagine as a people we still like to get our appliances from a local store – I’d think in most cases the cost savings from an online appliance competitor is eaten up in freight fees (UPS will not bring a dryer into your home). Thinking of all the computer parts I’ve purchased over the years however, or small consumer electronics, I can only imagine that competition from such girth of retailers a has made it harder and harder to push up prices more than an item is worth.

Beyond competition there are those elements I discussed above – reviews and access to more consumer publications (blogs) and forums. There are brands I simply turn my nose up at because I have heard enough people complain in forums that they rarely work as intended or at times could be outright dangerous to operate. When I am researching something to buy or just doing some “online window shopping” I inevitably end up at Amazon even if I know I won’t buy from them. Their user reviews of products tend to be the best – beyond just books. I wouldn’t buy an electric razor without seeing what the crowd says at Amazon first.

Typically you’ll see how many people have issues and can seriously weigh the strengths and weaknesses of a product (as well as some humor and creative writing). As far as computer parts and accessories go, the same is true with Newegg, even if I know my local Target has the best price on that particular computer mouse. And in the case of Newegg, the companies are now paying attention and will respond publicly to consumer complaints of outright product failure. It’s nice to see if a company steps up when someone cry’s “Lemon!” (and they fix it). And this is starting to show that more than ever the companies are tuned in to what consumers are saying – it seems the day is almost gone that a company can put out a product they know to be complete crap and get away with it.

In the case of razors (or rather, trimmers) I had a unique experience. Years ago someone gave me a gift of a fine Remington beard trimmer. It worked great, never pulled hairs and was an essential part of my grooming routine. I don’t have the skin to shave or the patience, so it was a thoughtful gift and I loved it, loved it, loved it. After years of charging past it’s recommended time and maybe being dropped in water once or twice it gave up the ghost. Shopping around in the usual stores was a failure. I couldn’t find it anywhere. In a pinch, on vacation, when it died, I reluctantly bought what the local mega-drugstore had to offer. It was 103 degrees and humid on that fine Florida day, and I needed a shave. Badly.

The trimmer I bought, from a respectable brand, was atrocious. It pulled hairs, took three times as long to do the job and left my face feeling somewhat raw. The results looked like a blind man who maintains his own lawn. After putting up with it for a week or two, and it’s very short lifespan I went to Google with the model number of my previous trimmer. To my horror they stopped making it and replaced it, with what the Amazon sages claimed, was an inferior product. Eventually I found an online retailer similar to good ol’ Big Lots and ordered one up from their discontinued section of wares. The box was beaten and dusty, but things were back to the way I like them. As a Virgo, I despise change, much like Rainman.

In that time Philips Consumer Electronics had purchased or merged with Remington and eventually reintroduced my beloved trimmer. The one I purchased from a cobwebbed warehouse had failed, due to my mishandling, and I was almost giddy to see they had acquiesced to consumer demand. The color is different, but it’s my favorite item again.

Surely a boring and long story about a product that seems silly – but to me, and it seems others, it is not. The masses were upset, they wanted their product back. I searched and searched and there was no substitute – the online wisdom was this cheap trimmer was the best you could really get and the alternatives were not worth settling for. The company capitulated, as smart companies do, and revived the product – all the while I had used the wisdom of the crowd to stay away from the poor Wahl and even Philips alternatives. I wasn’t going to be tricked again by limited selections and claims on packaging. Despite what the competitors said, they did not offer “The Best Trimming Experience Money Could Buy” (not an exact quote… of course). This was years ago, before Twitter and Facebook – before people were as connected as they are now. Consumers are not shy about simply saying “AVOID!” when they feel ripped off. Today, it’s all getting better for us, it seems.

Hopefully we all stop falling for infinite claims that are impossible to achieve. Which reminds me – are my clothes dry yet – and I could use a trim, sigh, again.

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I like to read some things from my phone and some things from my PC (which is connected to a HDTV, running 720p – easy on text, though still too far to read from my recliner). For the things I’d like to read from my phone I simply visit Google Voice, use their SMS features, and send myself a text message of the cut-and-pasted URL I’d like to visit later. Works like a charm.

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It seems that over time I’ve collected over 20,000 Gmail “conversations” and until today had 1,800 unread e-mails in my inbox. Who knows how many “read” e-mails I might have had. When I first opened the account in 2004 I was very diligent when it came to cleaning the inbox up, archiving, staring, and so forth. I rarely deleted e-mails as there seems to be no reason to with Gmail (The footer reads: You are currently using 976 MB (13%) of your 7367 MB). Alas what started as a dedicated mail trap has moved on to become the catch-all mailbox. And why not? It is so easy to search and manage that there is no reason to continually archive and delete. Something had to be done though when I linked Gmail to my iPhone.

I was rarely checking e-mail, up until a year ago, as it wasn’t a source of communication for me. I was e-mailing assignments to teachers (before I graduated from the diploma mill) and getting newsletters and so forth when I started this account. Now everyone is using e-mail and I get quite a few important updates such as Facebook notifications, etc. But that was just coming in too fast, and I wasn’t good about “deleting” stuff. If you click a link an in e-mail on the iPhone you are taken right to Safari and will likely not go back an archive the message when you get the next chance to do so.

The problem I had was that I like to use the “unread” status, rather keeping things unread, to know that I need to follow up on an item (notorious one at this point is the reminder to file my tax returns!). This works for Outlook at work as you can create a search folder that displays just those unread e-mails – I don’t see a way to do that with Gmail on the iPhone (though I have an idea for how to do so with labels!).

So I needed to clean everything up. Turns out it was an easy process. I started by searching for things that seem to flood my “inbox” but that would have taken hours to find each Crate and Barrel, The Onion, Border Rewards and Facebook e-mail that was ever sent to me.

Instead I did the following:

Searched using the following: label:inbox label:read

Selected all (using the Select: All, None, Read, Unread, Starred, Unstarred shortcuts). Then continuted to select more using the “Select all conversations that match this search” option.

Hit the archive button, confirming I wanted to archive each and every one of those suckers.

Profit!
(Though you’ll notice there is an extra step in there – it can be done differently, but it wasn’t allowing me to archive every one using Select: Unread.)

Then to clean up my unread e-mails:

Starred those 10 e-mails that are sitting there as reminders.

Searched: label:inbox -is:starred
(Notice the minus sign in front of the “is:starred”, this will perform an inverse selection)
“Select all conversations that match this search”

Hit the archive button, confirming I wanted to archive each and every one of those suckers.

Profit!

Now I have 10 e-mails sitting in my inbox that I can easily scan over and the unread reminders are no longer spread out with 25 read pieces of junk in between. Very much for the win. Now I just have to keep up on it. But using the above steps I can just go back maybe once a month and perform some clean up when needed, in just a few minutes (if even a whole minute).

UPDATE: Check out this nifty list of Gmail search terms that could make your (e-mail) life easier.

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If you recently updated to the iPhone 3.0 firmware you may find that you can’t sync your iPhone in Windows (reports coming in from Windows 7, Vista and XP) without receiving an error. The sync is automatic after the update, and the lame part is that when it fails it will make all your media invisible to you in the iPod app.

Luckily there is a solution to this fail other than restoring from a backup (lengthy) or just throwing your Jesus Phone away:

Heres how to fix.

Unsync your music/videos or whatever isnt going onto your iphone/itouch by plugging in your device and unchecking the sync box within each multimedia tab then click apply. Let the device sync then once completed reconnect your device check all your sync tabs that you want and sync again. This should resolve the problems and sync your files.

It should only be your music and videos and some podcast that dont sync at the start but this description should fix the error 13019.

via Apple – Support – Discussions – Iphone sync error 13019? ….

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The iTunes Music Store (or iTMS) is already the gold standard of music sales. Why shouldn’t they try to become the worlds clearinghouse of music? They have the user and active buyer base to just swallow the competition in utter control of the market. (And why aren’t they buying the rights to music yet? Or are they?)

They should partner up with Myspace to sell their music downloads. iTunes or Myspace would never let this happen, but they (Apple) could push it in a real slick way. They could just ask Myspace to forward their downloads through iTMS. By forward, I mean that Apple would be a clearinghouse of sorts for Myspace music downloads. They would hold a digital copy of the catalog and only allow downloads through some sort of encrypted API that allows users to purchase the music on Myspace’s mobile application, and have it downloaded and integrated into iTunes.

The question is who stands to lose money? iTMS could suffer because they have made it easier for a competitor to enter the market (on their device no doubt!). Myspace could be suckered into paying too much. I propose just one cent of the purchase should go to Apple. They would be able to make a profit on a few million songs I’d think. The electronic music download market is primed (current economic times excluded, of course) and it could produce more opportunities like this. It could allow any competitor to plug into Apple’s user-base. Apple must do something to compete too. Google Android is just around the corner – it could do this for free (as in speech).

The songs would integrate into the iPod/iPhone and iTunes and create a harmonious experience for the end users and Apple can tax every download that goes through their device. Why not try it? Then get the competitors to do it too and then you have money coming in from every angle. And most companies, I would think, would love to tap into the iPhone user’s wallets.

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Look at it!!!

(Sent from my phone)

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Hospital bed controls
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Enter for food!
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it’s packed
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From Fountain Square, my favorite view of this building.
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